How We Do It

Our Approach

We’re authentic, candid, helpful and focused on this truth:

Intentions become actions. Actions become results.

Too often, companies aren’t truly intentional about success factors like role definition, product development, processes, customer service, values – and that most ambiguous of all – culture. That’s how companies end up with an unintentional culture that isn’t supporting or even undermines their must-deliver results.

Have you been intentional about these 5 key areas?

  • How your team works with each other towards a common mission

  • The framework and common language you establish that reinforce behaviors

  • Consistent and transparent communication

  • Understanding the expectations of your customers and how you deliver on them

  • Putting in proper measures to keep everyone on track

Through assessments we’ve developed, we narrow in on what needs attention. We gather data, get involved with your teams, learn where there are alignment issues and develop actionable plans.

How We Go About It

Listen

We’re good listeners. Before you ever decide to engage us, we take the time to understand your pain points. And for you to size us up. Not only our expertise, but our fit with you and your organization. Is there trust, openness, an ability to connect and communicate?

We all get a chance to find out through our no risk, five-step Get-To-Know-You Process.

Listen

Assess

When you engage a consultant, you want them informed about your company or organization, but shouldn’t have to pay for a long learning curve. We’ve developed a set of tools that help us quickly get to the heart of issues you face. These assessments also provide a more data-driven, objective way to view issues and measure the progress you’re making on them.

Assess

Price

At IntentPlus, we have a no-surprise policy when it comes to pricing. Sure engagements sometimes take unexpected turns, but we’ll never let you be blindsided with additional costs. You’ll know exactly what to expect from us — the deliverables, the timeline, the measures of success and the price. We’ll detail it all for you before we get started. Learn why.

Price

CLIENT FEEDBACK

“They bring a really fresh perspective. They challenge an organization to do better. They are not status quo people.”

 

BOARD CHAIR, Customer Engagement

“There’s a buzz of energy around them that’s contagious. Their passion for helping makes it fun to dive in. They are direct, but there’s not attitude. It’s the work they take seriously, not themselves”

VICE PRESIDENT, Hospital Network

“They are not consultants who will tell you what to do. Instead they are going to challenge your thinking and that’s very refreshing.”

CEO, Non-profit

“They are direct and honest. A lot of consultants will tell you what makes you feel good, but you pay a consultant to get to the truth and they do that. They act as your partners.”

CEO, Healthcare