What We Do
Customized For You
What we do varies by client need so each engagement is customized. We don’t believe in a cookie-cutter approach. We start with assessments to get a holistic view of issues, then come up with a data-driven plan that can include services in these key areas.
Services in this area deal with the fundamental questions of why, where, how and what. Why does your organization exist? Where are you going? How are you getting there? What are the rewards and risks?
- Defining Vision, Mission and Values
- Intentional Culture Building
- Analysis and Leveraging of Core Capabilities
- Customer Experience Mapping
- Market Analysis
- Product Development and Value Targeting
- Revenue Sensitivity Analysis
- Developing Strategic Partnerships
- Identifying Strategic Advantage and Gap Analysis
- Developing Growth Strategy
- Post-merger Integration
Even once you have a strong strategic focus, success comes down execution and core process alignment.
Do your people have the tools to execute? Are your processes supporting or hindering change? Do you have necessary feedback loops? What performance metrics keep you on target?
IntentPlus can help you address:
- Sales and Customer Acquisition
- Customer Relationship Management
- Service Model Analysis and Customer Service Transformation
- Support Function Review
- Process Improvement and Re-engineering
- Root Cause Analysis
- Organizational Design
- Performance Metrics
An organization’s human resources are the ultimate determiner of success. Are your people engaged and aligned with your strategies? Are you developing your workforce? Are policies and practices in line with the current labor market? Can you recruit the people you need or manage a reduction in force without loss of trust?
- Recruitment and Onboarding Process
- Rewards and Recognition Systems
- Human Resource Policies
- Employee Satisfaction
- Managing Reorganizations and Layoffs
- Change Management
- Communications Strategy and Channels
- Customized Training and Development:
- Leadership coaching
- Team Building
- Mentoring
- Presentation skills
We also offer specialized services that are either more limited or more extensive than a traditional consulting engagement — ranging from a 20-minute keynote address to several months fulfilling an in-house executive role during mergers or recruitment of new leaders. IntentPlus specialty services include:
- Facilitators for working sessions on:
- Strategic Planning
- Process Improvement
- Brainstorming and Creative Thinking
- Retrospective Learning
- Management Retreat Support
- Keynote Speaking
- Panel moderators
- In-House Executives
- Fill interim roles during organizational change
Who We Serve
Our clients are selective, and so are we. Not all organizations are positioned to make a consulting engagement worth their time and expense. If engaging us won’t help you make significant gains, we won’t waste your time or take your money. Determining if working with IntentPlus is right for you starts with our offer of Coffee and Conversation on us.
Value
What we do is strongly tied to our values. At IntentPlus, we: